Policies

Having served the Des Moines area for decades with legendary customer service, it’s safe to say we’ve earned a PhD in keeping you comfy.

Our Shipping Policy

Shipment processing time

All orders are processed within 3 business days directly from Service Legends. In the event that we experience a high volume of orders, you will receive communication accordingly via email or phone call should you expect any delays in your filter order.

Shipping rates and delivery estimates

All shipping charges for your order will be calculated and displayed during checkout.

Our Refund Policy

If you qualify for a refund on any part of your credit card payment, the refund will be applied back onto your credit card. As a reminder, the service fee that may have been applicable to that amount is nonrefundable.

For more information, email parts@servicelegends.com.